3428 Bristol Hwy.
Johnson City, TN 37601
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Customer Reviews

A Word From Our Wonderful Customers!

Bullfrog Spas of Tri-Cities takes pride in providing excellent customer satisfaction, and we appreciate hearing about your experience with us. Please take a few minutes to browse through our customer reviews to see what some of our clients have said about their experience with us.

We have had an amazing experience with Bull Frog Spas of Tri-Cities. We have had our hot tub since August and the whole process has been professional and seamless. Anastasia and Hannah are so knowledgeable and are always quick and available to answer any questions we have. We absolutely love our Bull Frog spa and it’s so easy to maintain. This is why after many weeks of research and looking around, we chose Bull Frog Spas of Tri-Cities and would recommend them 100%!

Chad & Amanda Rowland

We got our Bullfrog Spa about 2 years ago and we couldn’t be happier with our purchase. As a first time spa owner, it was always something I dreamed of owning for myself one day and Bullfrog has helped me fully understand everything about my hot tub. Each month I take a water sample to them and they let me know what I need to do to keep the water looking perfect and my spa running at its best. Anastasia and the rest of the staff are so friendly and helpful. I would highly recommend anyone, especially first time spa owners, to use Bullfrog Spa in Johnson City. You will not be disappointed!!

Ashley Cheek

We love our new Bullfrog spa! The whole process with this company was amazing. From choosing our hot tub, to set up and delivery, everything went smoothly and without pressure. Anastasia was very informative and showed us all the different models and features and helped us decide on the best option for us. Hannah helped us better understand how to balance the chemicals and set us up with all the chemicals we needed to get started. We went to several other companies in the area before ultimately deciding on Bullfrog… And we’re so happy we did! By far the best hot tubs out there! Highly recommend Bullfrog of Tri-cities!

Krys Pitcher

The Team at Bullfrog Spas was amazing while helping us navigate the complexities of buying a new spa! They helped us figure out what would best fit our needs and they connected us with a preferred electrician. A few weeks later and we were enjoying the benefits of hydrotherapy every night. They are always welcoming and helpful when we come in for updated water tests and random questions. Thanks for a wonderful experience!!

Robert Wade Conrad

Bought a Hot Tub 6 months ago and it has been great. No problems with the hot tub and the ongoing service at the store is great. I stopped by earlier today (I love the Saturday store hours) and they tested my water quality and gave me more tips to help make it even easier to keep the water quality on target. They really do “hold your hand” when it comes to keeping the water quality on target.

Phillip Raines

Excellent experience from initial shopping to installation! We went to the Tri-Cities location to learn about Bullfrog. Anastasia and her team were a wealth of information but zero “pressure” to purchase. They provided all of the information we needed to make a good decision in comparison to other products we had shopped and researched. We did the “test” run in the shop and they were extremely helpful. Everything was as explained, Anastasia kept us informed from order to delivery. The installers were professional, fast and left everything spotless. We could not be more pleased with the process and LOVE our spa. We did a lot of research and shopping prior to purchase, and I highly recommend Bullfrog of Tri-Cities!

Penny Anderson

We researched for months hot tub companies and manufacturers. After deciding to look at 2 manufacturers we visited Bullfrog Spas of the Tri Cities. We were immediately greeted and shown all the available models. They were extremely patient in explaining everything to me and then a second time to my husband. After we tested the hot tub in the showroom we were sold. Bullfrog spas are superior in quality and features. The jet packs are amazing and very powerful. We have only had it a month but have used it several times. Our son is a football player and the lounger is great for his hamstrings and calf muscles. The product and customer service are exceptional and we could not be happier! Bullfrog is top of the line !!!

Cindy Giarrusso

My wife and I were in the market for a compact spa that would fit on our patio deck. After researching all the options we settled on an A6L from Bullfrog and we couldn’t be happier with our decision! The entire team at Bullfrog Spas of Tri-Cites was a pleasure to work with. Anastasia and Hannah from the showroom were both very knowledgeable and helpful in answering our questions and helping us find the perfect spa to fit our needs. Marty and his delivery crew were exceptional in delivering the spa to a difficult location in a timely fashion!

Chris Buck

I’ve had my tub for a month and used it just about every day. It works exactly as designed and has led to great experiences even for my kids so far. The staff was very knowledgeable when it came to how to maintain the water, which I was pretty ignorant about— having never owned a spa before. I’d very much recommend the Tri-Cities Bullfrog spa store.

Patrick Denton